Privacy Policy – Namaste Yatra Pvt Ltd

Interpretation and Definitions

Information We Collect

We collect the following types of data to provide and improve our services:

How We Use Your Information

Namaste Yatra Pvt Ltd uses collected data for the following purposes:

• To provide and manage travel bookings (flights, hotels, transfers, packages).
• To communicate with you via email, WhatsApp, or phone regarding itinerary updates, confirmations, or offers.
• To improve our services through analytics, feedback, and behavior tracking.
• To personalize travel experiences, recommend destinations, or highlight relevant offers.
• To comply with legal obligations such as tax filings, invoicing, and identity verification.
• To protect our customers against unauthorized transactions, fraud, or misuse of our platform.

We do not sell, rent, or trade your personal data for marketing purposes without your consent.

Data Sharing and Disclosure

We may share your personal information only under the following circumstances:

• With trusted travel partners (airlines, hotels, DMCs, or local guides) for executing confirmed bookings.
• With payment gateways to process secure transactions.
• With analytics and IT service providers for website optimization and system maintenance.
• When required by law, such as responding to a subpoena, legal request, or government inquiry.
• During business transitions, such as mergers, acquisitions, or restructuring, where data may be transferred responsibly.

All third-party partners are contractually obligated to follow strict data-protection standards consistent with this Privacy Policy.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected.

• Booking and transaction data are retained for up to 7 years for accounting and audit compliance.
• Unused or inactive account data may be deleted or anonymized after a defined retention period.

International Data Transfers

Your information may be stored and processed in countries other than your own, particularly when bookings involve international destinations.

We ensure that all data transfers comply with Indian IT Act 2000 and relevant GDPR-equivalent safeguards.

Data Security

We employ SSL encryption, firewalls, and secure payment gateways to protect your personal information.

However, no method of transmission over the Internet is entirely foolproof. While we maintain industry-standard security, we cannot guarantee absolute protection against breaches.

Children's Privacy

Namaste Yatra does not knowingly collect data from individuals under 13 years of age.

If you believe a child has shared personal data with us, please contact us immediately so we can delete such information from our systems.

Links to External Websites

Our platform may contain links to partner or affiliate sites. Namaste Yatra Pvt Ltd is not responsible for the content, data policies, or practices of these third-party websites.

We recommend reviewing their respective privacy policies before sharing any personal data.

Your Rights and Choices

As a user, you have the right to:

• Access or request a copy of your stored data.
• Request corrections for inaccurate or outdated information.
• Withdraw consent for marketing communications.
• Request deletion of your data, subject to legal and contractual limitations.

To exercise these rights, contact us at privacy@namasteyatra.in

Updates to This Policy

We may periodically update this Privacy Policy to reflect legal requirements or business changes.

The revised version will always include the "Last Updated" date at the top. Continued use of our services after such updates constitutes your acceptance of the revised terms.

Contact Us

If you have any questions or concerns about our privacy practices, please contact: